Sales Policy for Revakitcity Shop

Effective Date: January 4, 2025

Welcome to Revakitcity Shop! We are committed to providing you with a seamless and enjoyable shopping experience. By making a purchase on our website, you are agreeing to the terms outlined in this Sales Policy. Please read through our policy carefully to understand your rights and obligations as a customer.

1. Product Availability

  • Stock Levels: We strive to keep our inventory up-to-date. However, in rare cases, an item may become out of stock after you place your order. If this occurs, we will notify you promptly and offer either a replacement product, a backorder option, or a full refund.
  • Product Information: We make every effort to ensure that the product descriptions, images, and specifications on our website are accurate. However, there may be slight variations due to different screen resolutions, lighting, or production updates.

2. Ordering Process

  • Placing an Order: Once you place an order on our website, you will receive an email confirmation of your order. This email will contain your order details, including the item(s) purchased, order number, and expected delivery date.
  • Order Modifications or Cancellations: If you wish to modify or cancel your order, please contact us as soon as possible. We process orders promptly, and while we cannot guarantee changes once an order is placed, we will make every effort to accommodate your request.
  • Order Confirmation: An order confirmation is not an acceptance of your order. Acceptance of your order is only confirmed once the items have been shipped.

3. Pricing and Payments

  • Pricing: All prices on our website are listed in U.S. dollars. Prices are subject to change at any time, and we will notify you of any price changes before processing your order.
  • Discounts and Promotions: We may offer promotional discounts or coupons from time to time. These promotions may have specific terms and conditions, such as expiration dates or item exclusions. Only one discount code may be applied per order unless otherwise specified.
  • Sales Tax: Sales tax will be calculated based on your shipping address and added to the total price at checkout, where applicable.

4. Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Please note that we process all payments securely, and we do not store sensitive payment information on our servers. By completing your purchase, you authorize Revakitcity to charge your payment method for the total amount due, including applicable taxes and shipping fees.

5. Shipping and Delivery

  • Shipping Policy: All orders placed on Revakitcity.com will be processed within 1-2 business days, subject to product availability and payment approval. You will receive a shipment confirmation email once your order has been shipped.
  • Shipping Charges: Shipping costs are calculated at checkout based on the weight and destination of your order. We offer various shipping options, including expedited shipping for faster delivery.
  • Shipping Locations: We currently ship to the United States and select international locations. For international orders, please check our Shipping Policy for additional details on duties and customs fees.

6. Returns and Refunds

  • Return Policy: We offer a hassle-free return process. If you are not satisfied with your purchase, you may return items in their original condition within 30 days for a full refund. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return.
  • Non-Returnable Items: Certain items, such as final sale or clearance products, custom-made items, and intimate apparel, may not be eligible for returns. Please review our return policy for specific exclusions.

7. Customer Service

We value our customers and aim to provide excellent service. If you have any questions or issues with your order, please do not hesitate to contact our customer service team at:

  • Email: info@revakitcity.com
  • Phone: 614-677-8475
  • Address: 3677 Palmer Road, Westerville, Ohio, United States

Our dedicated customer support team is available to assist you with any inquiries regarding your order, product information, or concerns.

8. Limitation of Liability

While we strive to ensure the accuracy of all product information, Revakitcity shall not be held liable for any errors, omissions, or inaccuracies in product descriptions or pricing. We reserve the right to correct any errors in pricing or availability, and we will notify you if this affects your order.

Additionally, Revakitcity is not responsible for any damages, losses, or delays caused by circumstances beyond our control, including shipping delays, customs issues, or acts of nature.

9. Security and Privacy

Your privacy and security are of the utmost importance to us. We implement strict security measures to protect your personal and payment information. For more details, please refer to our Privacy Policy.

10. Changes to Sales Policy

We reserve the right to update or modify our sales policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates.

11. Governing Law

This Sales Policy is governed by the laws of the United States and the state of Ohio. Any disputes arising from your purchase or use of our website shall be resolved in accordance with applicable laws and regulations.