Payment Policy for Revakitcity Shop
Effective Date: January 4, 2025
At Revakitcity Shop, we aim to provide a secure, seamless, and convenient shopping experience for all our customers. Below is an overview of our payment policy, which outlines the accepted payment methods, payment process, and other important details. Please review this information carefully to ensure a smooth transaction.
1. Accepted Payment Methods
We accept the following payment methods for all online purchases:
- Credit Cards: We accept major credit cards, including:
- Visa
- MasterCard
- American Express
- Discover
- Debit Cards: Debit cards with Visa or MasterCard logos are accepted.
- PayPal: We offer PayPal as a secure and easy way to pay for your orders.
- Apple Pay: For your convenience, we also accept Apple Pay.
- Google Pay: You can make purchases using Google Pay.
- Gift Cards: If you have a Revakitcity gift card, it can be used to pay for your order.
Note: All payments must be made in U.S. dollars (USD). We do not accept payments in other currencies at this time.
2. Payment Security
We prioritize the security of your personal and financial information. Our website uses SSL encryption (Secure Socket Layer) to protect your payment details during checkout. This ensures that your data is transmitted securely to prevent unauthorized access.
All payments are processed through secure and trusted payment gateways, including PayPal and major credit card providers. Revakitcity Shop does not store any of your credit card information on our servers, ensuring a high level of security.
3. Payment Authorization
When you place an order, your payment method will be authorized for the total purchase amount, including applicable taxes and shipping fees. The payment authorization process may take a few minutes.
- Credit/Debit Cards: Your card will be authorized, and the funds will be held temporarily. Once the payment is successfully processed, the order will be confirmed, and the funds will be captured.
- PayPal: If you choose PayPal as your payment method, you will be redirected to PayPal’s website to complete the transaction. Once completed, PayPal will notify us of the payment, and your order will be processed.
4. Payment Confirmation & Order Processing
Once your payment has been successfully processed, you will receive an order confirmation email from Revakitcity Shop. This email will contain details of your purchase, including the order number, items purchased, and shipping information.
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Order Confirmation: If you do not receive an order confirmation email within 24 hours, please check your spam or junk folder. If you still cannot find it, please contact our customer service team for assistance.
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Payment Declined: If your payment is declined or fails to process, we will notify you via email. In such cases, please check your payment information and try again. If the issue persists, please contact your bank or payment provider.
5. Sales Tax
Sales tax will be applied to orders shipped within states that require sales tax for online purchases. The applicable sales tax rate will be calculated during checkout based on your shipping address.
- Tax Rate: The sales tax rate varies by state, and it will be clearly shown at checkout before completing your purchase.
6. Billing Information
Please ensure that the billing address you provide during checkout matches the one associated with your payment method. Discrepancies between the billing address and your payment information may result in delays in processing your order or payment rejection.
If we experience any issues with billing, we may contact you to verify your information.
7. Currency & Exchange Rates
All transactions are processed in U.S. dollars (USD). If you are making an international purchase, your bank or payment provider will handle the currency conversion, and you may be charged an additional fee based on the current exchange rate.
Note: We are not responsible for any exchange rates or additional fees imposed by your payment provider.
8. Order Modifications & Cancellations
Once an order is placed and payment is successfully processed, it may not be possible to modify or cancel the order. However, if you need to make a change to your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.
9. Refunds
In the event that you return an item in accordance with our Refund and Returns Policy, refunds will be issued to the original payment method. Please note that refunds may take several business days to appear on your account, depending on your bank or payment provider.
10. Customer Support
If you have any questions or issues with your payment, feel free to reach out to our customer support team at:
- Email: info@revakitcity.com
- Phone: 614-677-8475
- Website: www.revakitcity.com