Terms and Conditions of Dreamhato

Effective Date: July 9, 2025

Expiration Date: July 9, 2026

Welcome to Dreamhato! By accessing or using our website, dreamhato.com, and purchasing from our online store, you agree to be bound by the following Terms and Conditions. Please review them carefully before using our services. If you do not agree to these terms, you should not use our website or make purchases from our store.

1. Acceptance of Terms

By visiting, accessing, or making purchases through Dreamhato, you accept these Terms and Conditions, as well as our Privacy Policy. Dreamhato reserves the right to amend or update these te

2. Eligibility

To use our services, you must be at least 18 years of age or have legal capacity to form a binding contract. By using our website, you confirm that you meet this requirement or have obtained permission from a parent or guardian.

3. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not guarantee that all information on the website is error-free. Dreamhato reserves the right to correct errors, update information, or modify listings without prior notice.

4. Order Placement and Acceptance

When you place an order on dreamhato.com, it constitutes an offer to purchase products. Orders are not finalized until you receive a confirmation email. We reserve the right to cancel or decline any order for any reason, including but not limited to:

  • Unavailability of the product

  • Payment issues

  • Suspected fraud

5. Payment Terms

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Other available payment gateways listed at checkout

All payments must be made in full at the time of order. By submitting your payment information, you confirm you are authorized to use the selected payment method.

6. Shipping and Delivery

Dreamhato offers standard and expedited shipping to domestic and select international destinations.

Shipping Details

  • Shipping costs are calculated at checkout.

  • Delivery timeframes vary based on location and shipping method.

  • You will receive a tracking number once your order is dispatched.

Note: We are not liable for delays caused by shipping carriers, customs, weather conditions, or other external factors.

7. Returns and Refunds

Dreamhato offers a 30-day return window on most products. Items must be in original condition and packaging to qualify for a return or exchange.

Return Process

  • Contact us at info@dreamhato.net with your order number.

  • Follow the return instructions provided by our support team.

  • Customers are responsible for return shipping unless the item is defective or incorrect.

Refunds are issued to the original payment method after inspection. Please allow up to 7 business days for the funds to appear in your account.

For full details, see our Refund and Return Policy.

8. Account Security

If you create a Dreamhato account, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access. Dreamhato is not liable for losses caused by misuse of your account.

9. Privacy and Data Protection

We are committed to protecting your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in that policy.

10. Intellectual Property

All content on dreamhato.com—including text, images, designs, logos, and graphics—is the intellectual property of Dreamhato and protected by applicable laws. No content may be copied, republished, or distributed without prior written permission.

11. Limitation of Liability

Dreamhato shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our maximum liability is limited to the total purchase amount of the affected product(s).

12. Indemnification

You agree to indemnify, defend, and hold harmless Dreamhato and its affiliates from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the website

  • Your breach of these Terms and Conditions

  • Any violation of applicable laws

13. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States. Any legal disputes shall be resolved in the courts of New York.

14. Force Majeure

Dreamhato shall not be liable for delays or failures resulting from circumstances beyond our control, including but not limited to:

  • Acts of God

  • Natural disasters

  • Labor strikes

  • Internet outages

  • Shipping disruptions

15. Changes to Terms and Conditions

We may update these Terms and Conditions at any time without prior notice. The most recent version will always be available on this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.

16. Contact Information

For any questions or concerns related to these Terms and Conditions, please reach out to us:

  • Phone: (718) 898-0436

  • Email: info@dreamhato.net

  • Website: dreamhato.com

  • Address: 4150 78th St, Elmhurst, New York 11373, United States

  • Business Hours: Monday–Friday, 9:00 AM to 5:00 PM (ET)

Thank you for choosing Dreamhato. We are dedicated to providing a seamless and satisfying experience with every plant, pot, and product we deliver.